From time to time you are going to get problems or issues with websites, email solutions or productivity tools regardless of product or supplier, IT can be temperamental!
In those situations, we are always on hand to help get you back up and running
We use advanced IT service management (ITSM) tools combined with automation so that as soon as you report a problem a service request is prepared and sent directly to our team and marked as high priority.
You can access the Tecology Hub at any time and get a full progress report on all open tickets across your organisation, a status report and also live chat directly with our staff from within each ticket.