Report a Problem

IT Service Request

From time to time you are going to get problems or issues with websites, email solutions or productivity tools regardless of product or supplier, IT can be temperamental!

In those situations, we are always on hand to help get you back up and running

We use advanced IT service management (ITSM) tools combined with automation so that as soon as you report a problem a service request is prepared and sent directly to our team and marked as high priority.

You can access the Tecology Hub at any time and get a full progress report on all open tickets across your organisation, a status report and also live chat directly with our staff from within each ticket.

View our systems services status

Support Request

What can we help you with? *

How urgent is this for you? *

Please describe the issue or request *

Guidance note: Tell us what you were trying to do, what happened (if anything), and what you expected or would like to happen

Any related page, system, or link? (if applicable)

Guidance note: Add the URL or the page of short text describing it

Please include any file attachments (if applicable)

Maximum file size: 10 MB

Your Name *

Your email address *

Organisation *

Once you have completed the form, please select 'Submit Request' below. A ticket will be raised with our team, and a confirmation email will be sent to you with your ticket ID/Number. You can respond to the ticket directly via email at any time when communicating with our team.

IT Service Request

Report a Problem

Support Request

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